SMS Marketing

Optimizing SMS Campaigns for Higher Response

Maximize reply rates through targeting, timing, and message structure.

7 min read

TL;DR

  • AI-scored lists improve response rates 2-3x by targeting likely sellers
  • Best timing: Tuesday-Thursday, 10am-2pm local time
  • Keep messages under 160 characters with specific property references
  • Avoid filter triggers: no links, no ALL CAPS, no spam keywords
  • Generic list: 0.5-1% response rate
  • AI-scored likely sellers: 1.5-3% response rate
  • Warm leads (prior response): 8-15% response rate
  • Recent mail piece recipients (5-10 days after delivery)
  • Previous responders to any channel
  • Website visitors who submitted forms
  • AI-scored high-probability sellers

Message Structure

Length: 160 characters or less performs best.

Good Example: "Hi [First Name], I sent you a letter about [Property Address] last week. Still interested in discussing options? - Mike"

Key Elements: Personal greeting, property address, clear purpose, your name (not company), no hard sell.

Client Results

We cut our SMS volume by 60% but kept the same deal count. Targeting warm leads only and cleaning up templates.

Phoenix investor, 73 deals/year

Avoiding Filter Triggers

Content: No ALL CAPS, "cash offer", "we buy houses", excessive punctuation, dollar signs.

Format: No links/URLs, no rapid-fire sequences, no identical bulk messages.

Follow-Up Cadence

First message, then second at 5-7 days with different angle. Two attempts max, then move to different channel.

Testing

A/B test: opening lines, property reference style, CTA phrasing, sender name. Minimum 200 messages per variant.

Track beyond response: qualified lead rate, appointment rate, deal rate.

Action Checklist

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